AI and Human Operators
You decide what role technology and people play in your chat service. AI profiles can respond immediately, structure questions and hold conversations within the instructions you configure. Human operators can provide personal conversations and handle situations where human attention is preferred.
A flexible way to run conversations
You decide what role technology and people play in your chat service. AI profiles can respond immediately, structure questions and hold conversations within the instructions you configure. Human operators can provide personal conversations and handle situations where human attention is preferred.
Choose the model that fits your service
You can start with AI, human operators or a combination. Describe each profile’s capabilities and limits honestly. Provide clear information about availability, topics and how visitors can request help.