REDMESSAGE

Privacy Policy

This privacy policy explains how RedMessage handles personal data you provide through this website and the request form.

Who is responsible?

The data controller is Jarvers V.O.F., operating under the name RedMessage. Address: Strevelsweg 700, Unit 303-A0158, 3083AS Rotterdam, Netherlands. Contact: admin@redmessage.nl.

What data do we process?

When you use the request form, we process your name, email address, and, if provided, your company name and phone number, selected platform type and the details you choose to submit. We may also receive technical information needed to operate and secure the website, such as standard server logs.

Why do we use your data?

We use your information to receive and review your request, contact you and answer questions about the platform you are interested in. We send an email confirming receipt. Request details are not used for newsletters or unsolicited marketing.

Legal basis

We process information needed to take steps at your request before entering into a possible contract (Article 6(1)(b) GDPR). Where applicable, limited security and abuse-prevention data may be processed on the basis of our legitimate interest in keeping the website secure.

Who receives your data?

Your request is sent by email to admin@redmessage.nl. Technical service providers involved in website hosting and email delivery may process data on our behalf. We do not sell personal data. Data is shared only when needed to handle your request, maintain security or comply with law.

How long do we keep data?

We keep request information only for as long as necessary to handle your enquiry and any follow-up concerning it. If no customer relationship or follow-up project results, the information is deleted when it is no longer needed, subject to legal obligations and reasonable administrative handling. Email copies may remain in the email provider’s backups for its ordinary retention period.

Security

We use appropriate technical and organisational measures to protect personal data. Please do not submit special-category data, passwords or other confidential information that is not needed for your request.

Your rights

You may request access, correction, erasure, restriction or portability of your personal data, and object to processing where the law allows. Contact admin@redmessage.nl. We may need to verify your identity. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies and third-party services

WordPress, the hosting environment and any active plugins may use functional cookies or process technical data. The exact cookies and hosting/email providers depend on the website configuration in use. Please also consult any separate cookie policy.

Changes

This privacy policy may be updated when the website, request process or applicable law changes. The latest version is published on this page.

RedMessage / Jarvers V.O.F.
Strevelsweg 700, Unit 303-A0158
3083AS Rotterdam, Netherlands
admin@redmessage.nl